CallBox
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In today’s policing climate, officers have to perform under an unprecedented level of scrutiny, while maintaining professionalism, and navigating high-pressure, emotionally charged encounters.
That is why is course was designed.
This personal safety course is for police officers, detention officers, and any other group within law enforcement that deals with the public.
Our goal is to provide officers with essential, usable skills, to effectively and safely manage difficult and/or aggressive encounters, while maintaining personal and professional safety.
This course has been taught all over the country, at the academy level, as well as in-service curriculum, and now through funding provided by the Colorado Community College System, it is being presented for you.
The 8-hour training day runs from 8am to 4pm, will focus directly on Deliberate De-escalation, and the fundamentals public safety in the ever-changing environment of Colorado.
Sign up NOW … or, you could always just watch another video.
Tyrone Campbell
Chief Executive Officer
Tyrone Campbell is a thirty-three year veteran of Law Enforcement, with an extensive teaching and investigative resume that spans from Homicide to Hate Crimes.
With extensive knowledge of Classroom Facilitation, Curriculum Development, Complex Investigations, Communication skills, and Intentional Civility, Mr. Campbell was a natural fit for positions at multiple Law Enforcement Training Academies.
And, through personal dedication and CallBox Training, for over a decade, Mr. Campbell has been leading training and facilitation for police officers in multiple Law Enforcement agencies and across various states.
In addition to working within Law Enforcement, CallBox has been instrumental in providing instructional guidance in industries related to Education, the Legal System, Healthcare, Government and Commercial Clients.
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Our History
In 2017, after spending a countless number of years and hours conducting trainings for various Law Enforcement agencies and interested community groups, there came a point where we couldn't reasonably accommodate all of the training requests without impacting out families.
For that reason, Callbox was created.
Why are we named Callbox?
Public Safety Call Boxes were introduced by the Gamewell Company of Newton, MA, in the 1880s and revolutionized Communication.
They were heavily utilized by emergency services to relate valuable information.
It wasn't until the 1930's that the first rollout of mobile police radios began.
Which meant that for almost 50 years, the “Best Practices” approach to emergency communication services was the Call Box.
At Callbox Training, we honor this technology and recognize its historical significance but, we understand that in today's environment conversations and concerns move at a much faster pace.
For that reason, our acknowledgment of the past, fuels our vision of "Training today for the conversations and controversies of tomorrow."
Our Commitment
It is the policy and commitment of Callbox Training to employ highly qualified instructors backed by years of knowledge and classroom instruction time who support our programs and philosophy in pursuit of training excellence.
Meet the team
Dedication. Expertise. Passion.
Along the way we have learned that the success of a company is due to a number of factors including the team that makes it all happen.
CallBox is significantly driven by a team that embodies dedication and passion in all its endeavors. Each member brings a unique set of skills and an unparalleled commitment to excellence, fostering an environment where innovation thrives.
Their dedication not only enhances the productivity that you see on-site, but also cultivates a culture of integrity and trust.
Shannon Divine-Campbell
Shannon Divine-Campbell is a veteran non-commissioned employee of Law Enforcement with patrol duties as a Report Technician and it’s related Crime Scene Investigation, Crash Scene investigation and served a founding member of a Law Enforcement Women’s Collective.
At CallBox, Shannon not only serves as the Chief Financial Officer, she also delivers training to Corporate Leaders and non-commissioned Law Enforcement personnel.
Daniel Figueroa
Daniel Figueroa is a former police Dispatcher, 911 Call Operator, esteemed educator, and a veteran Police Officer.
Within Law Enforcement, Daniel spent years patrolling both Urban and Rural environment, almost a decade navigating a training environment, educating both new police hires and established officers.
As a trainer Dan, brings his passion for teaching and training expertise to the areas of Use of Force, Communication, De-escalation and Emotional Intelligence trainings.
James Gavin
James Gavin is a thirty-four year veteran of Law Enforcement with an extensive Complex Investigations background.
As a former Sex Crimes Detective, an expert interviewer, and years of experience as a Hostage Negotiator, Mr. Gavin is a natural fit for CallBox.
Detective Gavin finished his career exploring and investigating the myriad of crimes that occur at an international airport.
As a trainer with CallBox, Jim delights in maneuvering topics such as Intentional Civility, Interviewing,
De-escalation and Investigations.
Tara C. Raines, PH.D.
CallBox is proud to keep company with Tara Raines, PH.D., Phy.S., M.S. (Psychology), M.S. (Education), B.A., who currently serves as an Assistant Professor for the UNLV Department Psychology & Higher Education.
In addition to acting as a consultant for CallBox, Dr. Raines has partnered with numerous programs, projects, and initiatives. She is a renowned presenter, credited with numerous publications, and has received a variety of honors and awards.
Carolyn M. Coles, PH.D.
CallBox is proud to keep company with Dr. Coles, who works with police departments throughout the country engaging in transformative work that enhances their approach to justice within the communities they serve.
Carolyn’s embraces a holistic framework to focus on police training effectiveness and applied theory through mixed-method experimental criminology.
In addition to holding a PH.D. in Criminology, Law & Society from the University of California, Irvine, she also has a B.S. in Marketing from Virginia Commonwealth University, and a M.A. in Intercultural Communication from the University of Denver.
A cast of heroes
In addition to the various instructors, and consultants that personally appear in our training sessions, CallBox is supported by a number of support personnel. Who without their dedication and assistance, we would never be able to deliver the high quality product that we produce, the every growing list includes:
Dr. Matt Turner, Dr. Angel Montoya, Lieutenant Joseph Unser, Ms. Amelie Campbell, Mr. Jaylon Divine, Ms. Nicci Edwards, Ms. Jeanette Dominguez, Mr. Andrew Richmond, and Ms. Tia Henry.